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Owned and operated by Zalvure, our support team is ready to assist with any smart home question.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Once shipped, you can expect delivery within 5 to 8 business days within the Continental U.S. (excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received this email, check your spam folder or contact our support team.
What is your return policy?
We offer a straightforward return process for items in their original condition. Reach out to our support team with your order number, and we will walk you through each step to get your return started.
Can I exchange a product for a different model?
Exchanges are available for items in unopened, original packaging. Contact us with the product you would like instead, and we will help coordinate the swap as quickly as possible.
Are your smart home devices compatible with voice assistants?
Many of our projectors, LED lights, security cameras, and robot vacuums work with popular voice assistants. Check each product page for specific compatibility details, or ask our team for guidance.
Do your security cameras require a subscription?
Subscription requirements vary by model. Some cameras offer local storage options while others include optional cloud plans. Visit the product page or contact us for details on the model you are considering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to address every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Quality You Can Count On
Every smart home device in our catalog is tested to meet our performance and reliability standards.
Free Continental Shipping
Enjoy free shipping on most orders within the Continental U.S. with no order minimum required.
